I will start off by saying I have never been one to write reviews. However, Lowe's is such a phenomenal place that everyone needs to know about it. I discovered Lowe's a few years back when I needed a check engine light investigated. They determined that it was an issue with the catalytic converter and proceeded to spend nearly an hour checking out the entire system. Pete explained to me exactly what was going on and the options I had to take care of it. He was very upfront and honest in telling me that it was not an urgent issue that needed to be fixed right away but they would be able to do the work if I wanted to get it taken care of that day. He really put my mind at ease when he told me that it wasn't something that had to be urgently taken care of and assured me that I would not be doing any further damage to my car by putting off the repair. I wanted to hold off on fixing it so they reset my check engine light and told me to come back if it came back on. Now, this was my very first visit to the shop. I had been impressed from the moment I walked in but I was blown away when Pete told me there would be no charge for my visit. Had I taken my car into the dealership I would have been charged an $80 diagnostic fee just for having them look at the car, nevermind the additional cost for an hour of labor to further investigate the problem. Needless to say, I have never taken my car anywhere except Lowes since that day. We have taken all three of our cars to Lowes over the years. This place is truly the Cheers of repair shops. We have always been treated like family and Pete always go the extra mile to provide exceptional service. He is straightforward, honest and a genuinely nice guy. Lowe's is an independently owned local business that is truly reputable, something that is hard to find anymore. I highly recommend giving them the chance to earn your business.